Cragco Inc. – Website Policies & Customer Information Standards
Last Updated: August 2026
Cragco Inc. (“Cragco,” “we,” “our,” “us”) provides dumpster rental and waste‑management services throughout Western New York. This page explains how our website operates, how we handle customer information, and what you can expect when using our services.
1. Terms of Use
By accessing or using cragcoinc.com, you agree to the following terms:
Website Use
You may browse the site, request quotes, and contact Cragco for service. You agree not to misuse the website, attempt unauthorized access, or interfere with site functionality.
Service Information
Pricing, availability, and service descriptions may change. Quotes provided online or by phone are estimates until confirmed by Cragco.
Intellectual Property
All content, logos, images, and text on this website are owned by Cragco Inc. You may not copy or distribute website content without permission.
External Links
Cragco may link to third‑party resources. We are not responsible for external content or policies.
Limitation of Liability
Cragco is not responsible for:
- Damages resulting from misuse of the website
- Service delays caused by weather, road conditions, or factors outside our control
- Errors or omissions in website content
Changes to These Terms
We may update these terms at any time. Continued use of the site means you accept the updated terms.
2. Privacy Policy
Cragco Inc. respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We collect information when you:
- Request a quote
- Call our office
- Submit a contact form
- Use our website
This may include:
- Name
- Phone number
- Email address
- Service address
- Dumpster size requested
- Project details
- Any messages you send us
We also collect basic website analytics such as:
- Pages visited
- Browser type
- Device type
- Approximate location (city-level)
How We Use Your Information
We use your information to:
- Provide dumpster rental services
- Deliver and pick up dumpsters
- Contact you about scheduling
- Send quotes and confirmations
- Improve our website and customer experience
We do not sell your information. We do not share your information with advertisers. We only share information with service providers necessary to complete your order (e.g., payment processors).
Cookies & Tracking
Cragco uses standard cookies for:
- Website functionality
- Basic analytics
- Spam protection
We do not use invasive tracking or behavioral advertising.
Data Protection
We take reasonable measures to protect your information, including:
- Secure servers
- Encrypted communication
- Limited access to customer data
Your Rights
You may request:
- A copy of your information
- Correction of inaccurate information
- Deletion of your information
Contact us at info@cragcoinc.com for requests.
3. Use of Customer Information
Cragco uses customer information only for operational purposes.
We use your information to:
- Schedule deliveries and pickups
- Provide quotes
- Verify service locations
- Contact you about your rental
- Process payments
We do NOT:
- Sell customer data
- Share data with advertisers
- Use customer data for marketing without consent
- Track customers across other websites
We may share information with:
- Payment processors
- Dispatch and logistics systems
- Customer service tools
Only what is necessary to complete your service.
4. Refund, Cancellation & Service Policy
Cancellations
You may cancel your dumpster rental before delivery. If the truck is already en route, a trip fee may apply.
Refunds
Refunds are issued for:
- Duplicate charges
- Services not delivered
- Billing errors
Refunds are not issued for:
- Overfilled dumpsters
- Prohibited materials
- Extended rental periods
- Damage caused by customer placement instructions
Service Conditions
Customers agree to:
- Provide safe access for delivery and pickup
- Avoid placing dumpsters on soft ground
- Follow local disposal rules
- Avoid prohibited items (tires, chemicals, electronics, etc.)
Cragco may refuse pickup if the dumpster is unsafe or overloaded.
5. Accessibility Statement
Cragco Inc. is committed to providing a website that is accessible to all users. If you experience difficulty accessing any part of the site, contact us at info@cragcoinc.com and we will assist you.
6. Contact Information
Cragco Inc. P.O.Box 28, Model City, NY 14131, Phone: 716‑791‑4055 Email: office@cragcoinc.com Website: https://www.cragcoinc.com